Here's everything you need to know about your licence:
- Are there rates for education?
Myriad schools and universities use Wooclap to improve the quality of their classes. Wooclap is free for K-12 teachers to use, and we offer special rates for higher education, which you will find here.
If you'd like to hold a free trial within your institution, get in touch with us!
- What is the cost of a business licence?
Many businesses regularly turn to Wooclap to measure the impact of their training sessions, liven up their workshops, and gather feedback from their audience during conferences. You'll find our prices for such use here.
If you're planning a large-scale one-time event, we also offer single licences. To allow for preparation and necessary testing in anticipation of these events, your account will be upgraded for an entire month, starting on the date of purchase.
- Can I try out the platform?
The free plan allows you to create 2 questions per event and use them with up to 1000 participants. Create as many events as you'd like!
- How many participants can be connected at the same time?
The number of participants depends on your subscription. Annual subscriptions allow up to 1000 participants per event, while single event plans differ.
- How can I upgrade my account ?
Click on your username and select Upgrade in the drop-down list.
- Which payment methods can I use?
We accept Visa, MasterCard and American Express.
- When will I be charged?
Yearly subscriptions are billed annually from the date you start your subscription. One-time events are billed once at the time of purchase.
- Do I have to sign a contract?
No. You pay annually, and you can cancel or change your plan at any time.
- How do I cancel my subscription?
You may cancel your subscription to Wooclap at any point prior to your next billing period (annual subscriptions are renewed automatically), no questions asked. Cancel anytime means you can turn off the auto-renewal for your subscription whenever you'd like, and if you do so at least 48 hours prior to the renewal date, you will not be charged for subsequent billing periods. If you do not cancel at least 48 hours prior to your renewal date, your subscription will be renewed automatically and we will charge your account using the payment method on file for you. Note that "one-time event" plans are never automatically renewed.
You can end your subscription using the Disable auto-renewal button at the top of the pricing page. Make sure to tell us why to help us better understand the needs of our users!
- If I cancel, will I receive a refund for the outstanding months on my licence?
No, the outstanding months on a licence are not refunded. As mentioned above, Cancel anytime means cancelling the automatic renewal of your licence.
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The Wooclap Team