Your account

Any question you have about your account's settings, your subscription, and the cost of a licence is answered here

15 articles in this collection
Written by Wooclap

Cost, payment, and subscriptions

How much do Wooclap subscriptions cost and how do they work?

How do I upgrade, cancel, and pay for a licence? What is the business/education pricing? Are the remaining months on my licence refunded?

Written by Wooclap
Updated over a week ago

How do I access a licence my organisation has purchased?

Written by Wooclap
Updated over a week ago

Wooclap is free for teachers in primary and secondary education

Find out how to access the free version of Wooclap for teachers in primary and secondary education.

Written by Wooclap
Updated over a week ago

Where can I find my invoices?

You can access your billing and payment history in your account settings

Written by Wooclap
Updated over a week ago

What are the Terms and Conditions of using Wooclap? Where can I find the privacy policy?

Written by Wooclap
Updated over a week ago

Cancel my subscription

Learn how to cancel your subscription when the auto-renewal is set up.

Written by Wooclap
Updated over a week ago

Your account settings

How to customise my cookies settings?

Learn how to change your cookies settings

Written by Wooclap
Updated over a week ago

Verify your email address

Verifying your email address is mandatory in order to use Wooclap at its best

Written by Wooclap
Updated over a week ago

Where can I access my account settings?

Change your password, personal information, language, and country (for SMS text participation) in your account settings

Written by Wooclap
Updated over a week ago

Can I share an account with other users?

Can we work as a team on a Wooclap account?

Written by Wooclap
Updated over a week ago

How to reset my password?

Written by Wooclap
Updated over a week ago

How to change my account’s email address and password?

Find out if and how you can change your account's email address and password.

Written by Wooclap
Updated over a week ago

All my events have disappeared. How can I retrieve them?

If you sign up using Google, Moodle, Canvas, Blackboard, Microsoft Teams or a Single Sign-on, you may have to merge accounts

Written by Wooclap
Updated over a week ago

I got an error message when verifying my email address. What should I do?

An error message may pop up when verifying your account. Here's what may have happened

Written by Wooclap
Updated over a week ago

How to delete my account?

Written by Wooclap
Updated over a week ago