You can autonomously manage your Wooclap subscription, from purchasing a subscription to changing your payment method or cancelling the renewal of your subscription. 

Discover all of Wooclap's subscriptions on this page. 
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Our Starter plan is free to use and lets you present up to 5 active questions.

You can prepare and test your events freely. Only real participation triggers the counter. Further, you can create as many questions as you wish. If you wish to present more than 5 active questions in 30 days, you will be prompted to subscribe to a paid plan.

If you wish to present more active questions than your limit allows and try to launch your event, Wooclap will display a message. You can then choose to upgrade your plan or test your event with fewer than 3 participants.
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Lots of schools and universities use Wooclap to improve the quality of their classes. Wooclap is free for K-12 teachers in France and Belgium to use. We also offer special rates for higher education, which you will find here.

If you'd like to hold a free trial within your institution, get in touch with us!
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Many businesses regularly turn to Wooclap to measure the impact of their training sessions, liven up their workshops, and gather feedback from their audience during conferences. You'll find our prices for such use here.

On our Pricing page, first choose whether you work in the Education or Business field (1). Then, choose the subscription you would like to purchase (2). You can find all the details about our subscriptions on the Pricing page.
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You will be asked to create a Wooclap account or login to your Wooclap account. You will then see a summary of all the features you will get with the chosen subscription.

You can then add your name and VAT number. The VAT number is optional, and you can proceed to checkout without VAT if you wish.

If you chose a Pro Plan, you can adapt the number of users you wish to add to your team. A user is someone who will create and present content in Wooclap. Participants are not considered users.
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Once you proceed to checkout, you will see a summary of your purchase. You will see the total price you will pay per year. You can cancel the renewal of your subscription at any moment up to 48 hours before the renewal.

You can choose to pay with a credit card (Visa, Mastercard, American Express) or a SEPA direct debit (only in Europe).
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Subscriptions are billed annually from the date you start your subscription.

The Billing information screen allows you to update your payment information or access your invoices.

By clicking on Billing information, you will be redirected to the Stripe payment platform.

Here, you can add a payment method by clicking on Add payment method. You will then be redirected to a page where you can add your payment information. You can choose whether the added payment method will be set as the default payment method for your future payments.

Once you have set up at least two payment methods, you can delete one of them and change the default payment method. To do this, click on the three dots next to the payment method (1) and choose the desired option (2).

Please note that you cannot delete your default payment method. If you wish to delete it, add a new default payment method first.

From this page, you can also update payment information such as the names, address, and email address associated with the subscription.

To access and download your invoices, first go to your Billing information page. Scroll down until you see Invoice history. You will see your most recent invoices and their details (date, amount, payment status, and subscription name).

Once you click on this information, you will be redirected to a page where you can download your invoice or receipt.

You can cancel your Wooclap subscription and its automatic renewal at any time, up to 48 hours before the renewal date.

Please note that the renewal date is the anniversary date of your first Wooclap subscription.

Subscriptions are automatically billed on an annual basis.

To cancel your subscription, you will first need to go to your Account Settings page.

From there, click on Manage my subscription and then on Deactivate my subscription.

You will be asked a few questions to gather your feedback, and your subscription will then be canceled.

Remaining months of a license are not refunded. As stated on the page, canceling to switch to the free plan means canceling the automatic renewal of your license.

To learn more about canceling your subscription, read our article: Stopping my subscription.

To modify your subscription, go to Account Settings and select Update subscription.

Note that when you upgrade, you automatically receive a prorated discount on your new subscription based on your current subscription.

When you subscribe to a PRO license, you automatically create a team and have the option to add seats and invite colleagues to join your team!

Click here to find out how to create a team and invite colleagues
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