Cancel my subscription

Learn how to cancel your subscription when the auto-renewal is set up.

Updated over a week ago

You can cancel your Wooclap subscription and its auto-renewal at any time prior to your next billing period more than 48 hours before the renewal date. Please note that the renewal date is the anniversary date on which you first subscribed to Wooclap. Auto-renewal subscriptions are billed on an annual basis.

In order to cancel the automatic renewal of your subscription, go to your Account Settings and click on Disable auto-renewal.

If you do not cancel your subscription at least 48 hours before the renewal date, your subscription will be renewed and we will charge your account using the payment method on file for you.

Note that "One-time Event" plans are never automatically renewed.

Please don’t hesitate to tell us why you have chosen to cancel it, as this would help us a lot! 

Was this article helpful? Let us know below so we may better help you and other users!

The Wooclap Team

Did this answer your question?