Group 65
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FAQ (EN)
FAQ (EN)
53 articles in this collection
Written by
Sébastien Lebbe,
Joséphine Misson,
and
Gauthier Lebbe
1. Tutorials
Tutorial 1: What is an event?
Written by
Gauthier Lebbe
Updated over a week ago
Tutorial 2: How to create a question
Three short steps to create a question and invite the audience to answer it
Written by
Gauthier Lebbe
Updated over a week ago
Tutorial 3: Real-time functions
Use the toolbar to switch between votes & messages, change the font size, hide & display results, open and close voting, and more!
Written by
Gauthier Lebbe
Updated over a week ago
Tutorial 4: How to insert questions into a presentation
Find out how to upload your PowerPoint, PDF, Keynote, and Google Slides presentations, and insert your questions
Written by
Gauthier Lebbe
Updated over a week ago
2. The Basics
What do I need to use Wooclap?
Teachers will need a computer with an internet connection while the audience needs a device with an internet connection OR a mobile phone.
Written by
Sébastien Lebbe
Updated over a week ago
What is an event code?
Find out how to customise your event's participation link
Written by
Gauthier Lebbe
Updated over a week ago
How do I create multiple questions in the same survey/poll?
How do I add multiple questions to a survey or a poll?
Written by
Gauthier Lebbe
Updated over a week ago
Can the audience go through questions on their own?
Use the Participant Pace to share files and surveys with participants
Written by
Gauthier Lebbe
Updated over a week ago
Can the audience send questions and messages?
Use the message wall to hold Q&A sessions!
Written by
Gauthier Lebbe
Updated over a week ago
Where can I find examples of Wooclap being used?
Written by
Sébastien Lebbe
Updated over a week ago
Can I use Wooclap in PowerPoint?
Insert Wooclap questions into a PowerPoint presentation without uploading your file by using our PPT add-in.
Written by
Gauthier Lebbe
Updated over a week ago
Can I use Wooclap in Google Slides?
Find out how to use the Firefox add-on or the Google Chrome extension to insert interactions directly into a Google Slides presentation
Written by
Gauthier Lebbe
Updated over a week ago
3. Useful features and settings
How can I organise my events in folders?
Create folders in which to file your events
Written by
Gauthier Lebbe
Updated over a week ago
Can I delete the results from a previous session?
Use the "Reset" function to clear the data (answers and messages) you collected during tests or previous sessions.
Written by
Gauthier Lebbe
Updated over a week ago
Can I identify the participants?
You can either allow the audience to answer anonymously, or ask them to identify themselves in one of two ways.
Written by
Gauthier Lebbe
Updated over a week ago
Can I edit a presentation I have uploaded?
Find out how to insert new slides to update your presentation
Written by
Gauthier Lebbe
Updated over a week ago
Can you collaborate on or share an event with other users?
Use the "import event" function to share content with your colleagues
Written by
Gauthier Lebbe
Updated over a week ago
What's the "I'm confused" function?
Find out how this clever and simple feature can help in-class communication
Written by
Gauthier Lebbe
Updated over a week ago
Does Wooclap support mathematical formulas and equations?
Add mathematical equations to your questions using the AsciiMath and LaTeX formats.
Written by
Sébastien Lebbe
Updated over a week ago
Can I rearrange questions?
Move your questions to organise them in any way you see fit.
Written by
Sébastien Lebbe
Updated over a week ago
How do I insert video or audio into a presentation?
Add online videos (Youtube, Dailymotion, Vimeo) and mp3/4 files to your presentation
Written by
Joséphine Misson
Updated over a week ago
How can I add an image to a question?
Written by
Sébastien Lebbe
Updated over a week ago
Can I set a timer?
Limit the time participants have to answer a question.
Written by
Gauthier Lebbe
Updated over a week ago
How do I use quick questions?
Find out how to create and use real-time interactions during your presentation
Written by
Gauthier Lebbe
Updated this week
How does the Word Cloud work?
Find out which rules we apply to the word cloud and how we determine the end result.
Written by
Gauthier Lebbe
Updated over a week ago
Can an open question have more than one correct answer?
Use the multiple correct answers and synonyms to enhance your open questions and word clouds
Written by
Gauthier Lebbe
Updated over a week ago
What is a Script Concordance Test?
Find out how to create a Script Concordance Test (SCT).
Written by
Gauthier Lebbe
Updated over a week ago
What is the competition mode?
Have the audience battle for a place on the podium!
Written by
Gauthier Lebbe
Updated over a week ago
Can participants access answers they sent in during real-time votes?
Allow students to review the answers they gave in class by sending them a personalised report.
Written by
Gauthier Lebbe
Updated over a week ago
Can participants answer more than once?
Written by
Sébastien Lebbe
Updated over a week ago
How can I display slides on the participants' devices?
Written by
Gauthier Lebbe
Updated over a week ago
Can I customise the interface's colours?
Find out how to change or customise your account's colours.
Written by
Gauthier Lebbe
Updated over a week ago
How does the moderator interface work?
Categorise, edit, and delete messages from the audience to avoid inappropriate messages and display only those you want everyone to see.
Written by
Sébastien Lebbe
Updated over a week ago
Can I remove undesirable answers?
Use the open question (or word cloud) moderator to delete answers you'd rather not display in public
Written by
Gauthier Lebbe
Updated over a week ago
What is the Comparison mode?
Find tou how to use Wooclap's Comparison mode
Written by
Joséphine Misson
Updated over a week ago
How are questions scored?
How are questions graded? Can I attribute points to questions myself?
Written by
Gauthier Lebbe
Updated over a week ago
How do I install and use the Moodle plugin?
Find out how to add, configure, and start using the Moodle plugin
Written by
Gauthier Lebbe
Updated over a week ago
4. Participation
How does the audience participate?
Those without an internet connection or a smartphone can use text message participation
Written by
Joséphine Misson
Updated over a week ago
How does SMS/text message participation work?
Learn all there is to know about text message participation!
Written by
Sébastien Lebbe
Updated over a week ago
Can I disable Web/SMS text participation?
Written by
Gauthier Lebbe
Updated over a week ago
5. IMPORT/EXPORT
Can I import questions I have already created?
Import questions from a file or another event, and transfer questions from the "Votes" to the "Participant pace" and vice versa.
Written by
Sébastien Lebbe
Updated over a week ago
Can I download or export an event's results?
Obtain an overview of an event's results as a grid or a report
Written by
Sébastien Lebbe
Updated over a week ago
Can I export the results of all my events at once?
Review your students’ individual performance throughout the year at the click of a button by exporting the results of all events to Excel
Written by
Gauthier Lebbe
Updated over a week ago
Can I move questions from Wooclap to Moodle and from Moodle to Wooclap?
Find out how to import Moodle questions into Wooclap and how to export Wooclap questions to Moodle.
Written by
Joséphine Misson
Updated over a week ago
6. Cost, payment and subscriptions
How much do Wooclap subscriptions cost and how do they work?
How do I upgrade, cancel, and pay for a licence? What is the business/education pricing? Are the remaining months on my licence refunded?
Written by
Joséphine Misson
Updated over a week ago
How do I access a licence my organisation has purchased?
Written by
Joséphine Misson
Updated over a week ago
Is Wooclap free for teachers in primary and secondary education?
Find out how to access the free version for K12 schools.
Written by
Gauthier Lebbe
Updated over a week ago
Where can I find my invoices?
You can access your invoices on your account
Written by
Gauthier Lebbe
Updated over a week ago
What are the Terms and Conditions of using Wooclap? Where can I find the privacy policy?
Written by
Gauthier Lebbe
Updated over a week ago
7. MY ACCOUNT
Where can I access my account settings?
Change your password, personal information, language, and country (for SMS text participation) in your account settings
Written by
Sébastien Lebbe
Updated over a week ago
Can I share an account with other users?
Can we work as a team on a Wooclap account?
Written by
Gauthier Lebbe
Updated over a week ago
I have forgotten my password. What do I do?
Written by
Sébastien Lebbe
Updated over a week ago
How do I delete my account?
Written by
Gauthier Lebbe
Updated over a week ago